Claims & Adjustments System
The claims and adjustments product streamlines your exception handling workflow for all transaction types, automating manual processes such as network responses, chargebacks-on-us, case item aging, and calendar tracking. Older cases will no longer be forgotten; high-risk cases will be prioritized; and background "robots" will continuously monitor outstanding cases to alert management personnel of marginal and critical disputes.
The claims and adjustment application interfaces directly with an imaging system for claims documentation, fulfillments and representment documents but can also be integrated with an existing imaging system.
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